State Ombudsman Program Seeks Volunteers

Are you interested in advocating for residents of Iowa’s long-term care facilities? The Office of the State Long-Term Care Ombudsman is seeking volunteers in Benton, Black Hawk, Johnson, Linn, Muscatine, Scott, Washington and other surrounding counties to become members of its new Volunteer Ombudsman Program (VOP).

Volunteer Ombudsmen are trained, certified volunteers that visit long-term care facilities to assist residents with problems or concerns, monitor the quality of care provided residents, help protect residents’ rights, work to ensure dignified and respectful treatment of residents, and encourage participation in resident councils. This unique and rewarding opportunity requires a minimum commitment of 3-5 hours per month for one year.

As a Volunteer Ombudsman, you will receive:

  • Training, resources and continuing support from the VOP Coordinators
  • Rewarding relationships with residents and other volunteers
  • The opportunity to partner in fostering the dignity of residents of long-term care facilities

Trainings are scheduled in Eastern Iowa from late October through mid-February.  Applications to volunteer must be submitted prior to attending training. To learn more about the Volunteer Ombudsman Program, and to request an application, contact: Merea Bentrott or Sarah Hinzman, Volunteer Ombudsman Program Coordinators at 866-236-1430, or visit the VOP website at www.iowaaging.gov/vop.

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